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Conducting a Paper Prototype
Walkthrough
Display the paper
printouts of the screens in a logical order
that supports the task. Laying them out on
a table or taping them to a white board are
common display methods.
Assemble small groups of potential users. One to two people is ideal. We
recommend having no more than three people review screens at the same time.
Describe or name the task that the users should be able to accomplish using
the screens, then ask the users how they would use the screens to do this.
As the users complete their review of each screen, ask them what they would
expect to see next.
Make a photocopy of the pages. Note issues on Post-It notes during the
session, then after the session transfer them to the corresponding copy
of the relevant page.
If possible, note the number of people in each session who expressed or
agreed with each issue. Also note the total number of people in each session.
Note any
of the following:
- Unclear labeling or instructions
- Confusing terms
- Confusing or unclear sequence of activity
on pages
- Areas where completion of one page
leads to an unexpected next page
- General comments or wish list items
Tips:
- Don't lead the users.
Let them tell you what's coming next
or what they think something should do.
- Don't let the users
flounder. If, after about two minutes
of confusion, the users still don't know
what to do, give them a hint.
- Reassure the users
that whatever they do is logical and
correct. Sometimes they worry that they
are making mistakes. During paper prototype
walkthroughs and comment sessions, users
never make mistakes.
- Guide users away from
comments on things like color preferences.
We're concerned about whether or not
people can get their work done or complete
tasks using the screens we've designed.
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E-mail :: © 2005-2009 Pink Frog Interactive, Inc.