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core
competencies |
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18 years experience, user interface
design, design research, information design, information architecture,
design standards
documentation, human factors, usability
testing facilitation, documentation and analysis, user-centered
design process, gathering and ranking functional specifications,
working in multidisciplinary teams, internationalization,
information visualization, and graphic communications. |
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education |
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| 08.98-03.02 |
Carnegie
Mellon University, Pittsburgh, PA
Master of Design in Communication Planning and Information Design, Q.P.A.
3.92/4.0
Program ranks top design school in "America’s Best
Graduate Schools" published
by US News and World Report.
Related course work
- Approaches to Communication Design
- Graduate Design Studio I & II
- Concepts and Methods in Interaction Design
- Contemporary Issues in Design
- Visual Interface Design
- Design Research Methods – Human factors, and research
methods for human-centered design
- Information in Narrative and Argument
- Human Computer Interaction Institute – two independent
study courses with Human Computer Interaction Department.
- Globalization and Design
- Web Design – Technical, contextual, conceptual
- Thesis essay I & II – Advisor, Human factors and
research professor, director of graduate studies, "Designing
to Assess, Evoke and Predict Affect in Human Computer Interface
Design"
- Thesis project I & II – Advisor, Senior research
scientist, Human Computer Interaction Institute, Designed a
wearable-computing device for firefighters that applied the
findings of my thesis essay.
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| 03.92-12.93 |
Art
Institute of Pittsburgh, Pittsburgh,
PA
Specialized
Technology, Q.P.A. 3.7/4.0, High Honors Awarded Scholarship for academic
merit.
Related course work
- Computer Design I and II
- Introduction to Typography, Typography I and II
- Publication Design I, II and II
- Computer Art and Color I and II
- Publication Design and Production
- Portfolio/Publication
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| 08.86-12.91 |
University
of Pittsburgh, Pittsburgh, PA
B.S. in Business Administration, Studio Art Minor
Publicity Committee Member-Designed advertisements for Pitt News.
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experience |
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04.05-present
founder and principal |
Pink
Frog Interactive, Inc., Pittsburgh, PA
Client list and references available
upon request. A
samplng of projects is below.
Genco: User interface design, information architecture, design
research, innovation and brainstorming, heuristic evaluations
and expert reviews of a suite of web applications. Documented
standards guide to drive consistency and standards across
organization.
PAi - Plan Administrators, Inc.: Reviewed
multiple financial systems in order to find common components,
usability issues, redesign the components and establish a design
standard guide for efficiency of development time, usability
and consistency across multiple sites.
PGi - Formerly Premiere Global Communications
and Netspoke: Reviewed two companies separate web applications
and new functionality in order to create one integrated user
experience. Created wireframes and working prototype of entire
phone and web conferencing system based on a series of use
cases.
Evaheart Medical USA, Inc: Provided consulting
services to assist Evaheart Medical in conducting a series
of rigorous usability tests, consulted on analysis and how
to improve the product based on the results of testing and
given the constraints.
Guru.com: User experience design, user
interface design, wireframes, visual design, implemented of
design standard guide and information architecture.
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06.04-04.05
senior
systems analyst,
hci designer |
NDCHealth,
Pittsburgh, PA
Work
closely in multidisciplinary teams comprised of business analysts,
product management, architects, quality assurance testers, developers
and user education trainers throughout all phases of the product's
lifecycle.
Responsibilities include:
Information design
Usability testing and analysis
Information architecture
Contextual and user analysis
User interface design and documentation
Production of user interface specifications,
wire frames, storyboards, conceptual models, informational
architecture site maps
Creation and maintenance of design resources
such as style guides, interaction guidelines, look and feel
recommendations, and usability testing materials
Advocating and facilitating user centered
design process
Flash Mx Prototype
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11.04-12.04
usability
consultant |
Lucas
Systems, Inc., Pittsburgh, PA
Worked
with senior leadership to discuss usability needs
and benefits of fitting user-centered design into a tight software
development process. Provided usability presentation and heuristic
evaluation of software on a consulting basis. |
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02.01-01.04
information
designer |
FreeMarkets,
Pittsburgh, PA
Led user
interface, usability and design rationale efforts for a suite a
web based applications. Assigned and delegated work to contractors,
developers, ui designers and technical writers for select projects.
Worked in multidisciplinary teams with product managers, marketing,
developers, engineers, users and business sponsors to develop web-enabled
software.
Contributed at all levels of design, development and production of five
web-based applications including user interface design, information architecture,
writing, prototyping, design research, consistency reviews, documentation
of design guidelines, standards, design rationale and usability testing
documentation and analysis. Contributed to marketing requirements document
and functional specifications. Reviewed and signed off on functional specifications.
Led ui efforts for integration, internationalization, cobranding, visual
look and feel, navigation, project management, bidding console, auction
set up, RFx. Designed a patent pending interface for workflow processes.
Provided job estimates and assigned work on select projects to team of
ui designers, contractors and developers. Interfaced with customers to
get feedback on screens, look and feel and navigation.
Designed a new 4000 page prototype for an enterprise web based application
from the ground up. Drove the site map and navigation by conducting card-sorting
exercises with clients. Led the design of the largest and most high traffic
areas of a new application including bidding, RFx , workflow and project
management. Provided design rational, research and documentation for screen
resolution and fonts based on Internet statistics. Led design standards
and documentation for cross browser coding. Participated in quality assurance
efforts by documenting defects and filing them as well as writing change
control documentation. Drove company wide consistency of applications with
wording and standards documentation. Led internationalization and integration
efforts.
Designed, mocked up and presented next generation concept of company software
to senior leadership. Conducted heuristic evaluation of applications. Led
paper prototype on interactive testing sessions with users. Coordinated
context sensitive help and glossary needs with technical writers.
Some artifacts of my work include html mockups, interactive prototypes,
screen specifications, usability testing documentation and analysis, cardsorting
analysis, cascading stylesheets, design styleguides and standards documentation,
graphics, icons, site maps, wording and standards documentation, cross
browser coding standards, use cases, storyboards, personas and scenarios.
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08.94-9.01
freelance design consultant |
Freelance
consultant, Pittsburgh, PA
Client list available upon request. Projects include web design, multimedia
and print. |
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06.02-08.02
interaction designer |
Carnegie
Mellon, Pittsburgh, PA
Worked for research group in the Human-computer
Interaction Institute (HCII). Assisted in conceptualizing, designing
and implementing interface prototypes based on a series of use
scenarios for Mercedes-Benz in the U.S. and the U.K. (and eventually
worldwide). Designed and prototyped a virtual guide/advisor to
enable their sales and service people to: (1) identify training
and career opportunities, (2) sample different learning
options, and (3) enroll for courses using the Internet.
Researched and wrote paper on "Wayfinding
in 3-D Virtual Space" for design rationale. Researched and
wrote paper on "Transcending Cultural Variables in Interface
Design."
Ranked top research lab in human computer interaction by Jacob Nielson.
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10.96-02.01
design associate |
Towers
Perrin, Pittsburgh, PA
Designed Fortune 1000 clientele's internal communication
materials for management consulting firm. Started in-house design
department. Designed, project managed and presented design solutions
to clients. Worked from concept through prepress production. Managed
several projects simultaneously in a fast paced environment. Partial
client list includes Alcoa, Kroger, Heinz, Hanson, Marconi, and Duquesne
Light |
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06.95-09.96
senior graphic designer |
Admark
Communications,
Pittsburgh, PA
Designed,
produced and project managed print collateral from concept to
pre-press production, completion and delivery. Presented concepts
to clients. Prepared job estimates and budgets, wrote headlines
and tag lines. Worked with vendors to obtain competitive quotes.
Prepared files for press by trapping, proofing, mocking up, separations,
retouching and image composition.
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05.94-08.94
presentation specialist |
Geografik
Design Group, Alexandria, VA
Designed and produced presentation and promotional
materials. Worked directly with client on-site. Started in-house
creative support department including purchase of equipment and establishing
creative guidelines. Full charge support of consultants. Managed
budget and expenses, team logistics, project files and documents,
project notebook and equipment inventory. Maintained and ordered
supplies, in charge of inventory and invoice reconciliation. Performed
system maintenance, troubleshooting, installation, network server
administration, backups and organization of project files. |
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05.93-03.94
associate of operations |
Mangus-Catanzano,
Pittsburgh, PA
Designed and produced print collateral. Managed project from client meeting,
concept development to pre-press production, completion and delivery. Handled
job estimating, purchasing, scheduling, job tracking, budgeting, talent
negotiation, billing and organization and management of creative department.
Operations duties included troubleshooting, system maintenance, training,
installation and recommendation of new technology and equipment, database
management and internal communications. Received two merit raises and given
increasing levels of responsibilities including management of creative
department. |
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12.92-05.93
assistant editor |
Measurement
and Data, Pittsburgh, PA
Designed, produced and typeset two technical engineering
magazines. |
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computer
competencies |
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HTML, XHTML, CSS, DHTML, Javascript,
QuarkXPress, Director, Illustrator, Photoshop, Fireworks, FreeHand,
ImageReady, Powerpoint,
Quicktime Authoring Studio, Flash, Dreamweaver MX,
Pagemaker,
Visio, Microsoft Word, and Microsoft Excel |
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awards, seminars and accomplishments |
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2010 - Pending
- Invitation To Qualify - PA state vendor
2009 -
Certified as woman own business enterprise by state of pa and
county.
2005 - Launched
Pink Frog Interactive, Inc.
2003 - Designed patent-pending interface
for workflow processes.
2003 - Advanced Flash Training
2001 - Intel Student Design Award, Embodiment and Expression,
2001 - AIGA Pittsburgh Communication Show Award (http://www.cmoa.org/aluminum/index.html)
2000 - Edward Tufte Seminar
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research |
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Transcending
Cultural Variables in Interface Design, Wearable Computing, Designing
to Evoke Assess and Predict Emotion in Human
Computer Interface Design, Wayfinding in 3-D Virtual Space
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professional
memberships
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Usability Professionals Association
ACM SIGCHI, the ACM's Special Interest Group on Computer-Human
Interaction
Pittsburgh Technology Council
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Tamella@PinkFrogInteractive.com :: © 2010 Pink Frog Interactive, Inc.